TMC Frequently Asked Questions

TMC helps shippers connect, automate, and optimize their supply chains by pairing global transportation management system technology with a full menu of managed services, including logistics process management, consulting, and supply chain engineering. Customers can instantly access supply chain talent that acts as an extension of their team to improve operational performance and drive continuous improvement.

TMC operates as a fourth party logistics (4PL) provider, helping shippers track, monitor, and respond to supply chain disruptions on a global scale. It’s all possible with real-time visibility in Navisphere®, our tech platform capable of tracking all inventory—at-rest or in-motion—across all modes and regions.

A Shippers across all industries, including consumer packaged goods, retail, automotive, manufacturing, food and beverage, and more, choose to work with TMC. With $7 billion in freight under management (FUM) and 20 million annual shipments across all modes and global regions, TMC is trusted by some of the largest global shippers in the world.

TMC offices are strategically located around the world. Our global Control Tower® network connects our global operations.

TMC headquarters are in Chicago, Illinois, in the United States. Additional global Control Tower locations include Seattle, Monterrey, Sao Paulo, Amsterdam, Wroclaw, Wuhan, and Shanghai.

Search for an office nearest you.

If you choose, TMC can operate independently with intentional and measurable separation from the capacity teams at C.H. Robinson. Our commitment to keep data separate and confidential is part of our standard contract language. We have a secure system firewall separating all customer and carrier data from C.H. Robinson capacity teams. This provides a level playing field for all carriers—whether it’s C.H. Robinson or a competitor. If you decide this is not necessary for your business, we can share data when it makes sense.

Visit us at https://www.chrobinson.com/en-us/about-us/chrobinson/tmc or connect with one of our TMC experts to learn how we can help reach your goals.

Shippers: Reach out to your customer success manager or our customer service team at +1 800-967-9619.

Carriers: Reach out to your dedicated carrier relations manager or our support department at +1 800-326-9977.